- Do you offer a wholesale discount for bulk buying?
- Tracking Order
- Ordering Guidance
- How long does it take for my order to ship?
- Where is my order?
- Can I make changes to my order?
- Why I didn’t get an email about my order delivery?
- How can I cancel my order?
- How to change/modify billing address?
- What should I do if I did not receive a confirmation email?
- Shipping Info
- What countries or regions do you ship to?
- I still haven’t received my package. Where is my order?
- Why was my package returned?
- Why was my order divided into two or more packages?
- Why hasn't my shipping information been updated?
- What if I am not at my shipping address?
- Are there any additional fees involved in shipping?
- What if I don't want it because of the customs taxes?
- Why it shows that my tracking number is invalid?
- About Shipping Addresses
- Return Policy
- Our Guarantees
- I've returned my item; how soon will I receive my refund?
- How do I return an item?
- What to do if my refund is wrong?
- What items cannot be returned?
- Why didn't I get my full refund?
- Have you received my returned items?
- What payment methods are available in my country?
- Why my payment was declined?
- Why do I need to verify my payment of my order?
- Can I use more than one coupon/offer at a time?
- Can you refund the price difference?
- What should I do if my promotion code isn't working?
- Can I use one more than one discount?
- Am I able to be refunded the difference for a discount item?
- Payment Methods
- Terms & Use
- Privacy Policy
- Copyright Notice
- Contact Customer Care
- About Us
- Where are your products sent from?
- Where can I find your latest products?
- Cookie Policy
We provide various safe payment methods. Currently, Paypal, debit card and credit card (Visa and Mastercard) can be used to make payment when placing your order.
1. Paypal
You may log into your Paypal account if you have already registered one.
Alternatively, if you don't have a PayPal account, you can register a new PayPal account (Checkout as Guest), which will require you to provide a valid email address and your debit or credit card details.
This payment is secured by Paypal and our Transport Layer Security (TLS), which prevents your payment information from being shared to any unaffiliated third parties.
2. Debit Card or Credit Card (Visa and Mastercard)
We accept payment by debit or credit card (Visa and Mastercard only).
For this method of payment we require the cardholder's name, card number, expiry date and CVC code.Payment can only be successful if the card is valid and the issuing bank authorises the transaction. If you have entered the correct card details but the bank has declined the transaction, you will need to contact the bank to resolve the payment issue.Our website uses one of the most secure online systems to protect your personal information from unauthorised use.
We use Secure Socket Layer (SSL) technology, where all personal information collected through our website is kept private and in a secure and protected environment, and is never shared with unaffiliated third parties.
After you have successfully completed your payment, we will send you a verification email to ensure that the payment was knowingly made by you. If you believe there has been unauthorised activity on your Paypal account or bank account, please contact Paypal or your bank as soon as possible to avoid the potential risk of identity theft.