- Do you offer a wholesale discount for bulk buying?
- Tracking Order
- Ordering Guidance
- How long does it take for my order to ship?
- Where is my order?
- Can I make changes to my order?
- Why I didn’t get an email about my order delivery?
- How can I cancel my order?
- How to change/modify billing address?
- What should I do if I did not receive a confirmation email?
- Shipping Info
- What countries or regions do you ship to?
- I still haven’t received my package. Where is my order?
- Why was my package returned?
- Why was my order divided into two or more packages?
- Why hasn't my shipping information been updated?
- What if I am not at my shipping address?
- Are there any additional fees involved in shipping?
- What if I don't want it because of the customs taxes?
- Why it shows that my tracking number is invalid?
- About Shipping Addresses
- Return Policy
- Our Guarantees
- I've returned my item; how soon will I receive my refund?
- How do I return an item?
- What to do if my refund is wrong?
- What items cannot be returned?
- Why didn't I get my full refund?
- Have you received my returned items?
- What payment methods are available in my country?
- Why my payment was declined?
- Why do I need to verify my payment of my order?
- Can I use more than one coupon/offer at a time?
- Can you refund the price difference?
- What should I do if my promotion code isn't working?
- Can I use one more than one discount?
- Am I able to be refunded the difference for a discount item?
- Payment Methods
- Terms & Use
- Privacy Policy
- Copyright Notice
- Contact Customer Care
- About Us
- Where are your products sent from?
- Where can I find your latest products?
- Cookie Policy
Your browser's help function should contain instructions on how to set your computer to accept all cookies, to notify you when a cookie is issued, or to refuse to receive cookies at any time. If you set your computer to refuse all cookies, certain personalised services may not be available to you and you may not be able to take full advantage of all the features of the Site.
Online advertising
We participate in the Adobe Marketing Cloud Device Cooperative to better understand how you use certain of our websites and applications across the different devices you use and to deliver more relevant advertising. Learn more about Adobe's practices and manage your preferences.
This Privacy Policy applies to all current or former customer information collected by or provided to us.
The Sites may provide links to other sites. If you visit one of these sites, we encourage you to review that site's privacy policy. In addition, you may have arrived at our site through a link or banner advertisement on another site. In such cases, the site from which you linked may collect information from people who click on the banner or link. You should refer to the privacy policy of those sites to see how they collect and use that information.
We may periodically amend this privacy policy to keep pace with new technologies, industry practices and regulatory requirements, among other things. We expect most such changes to be minor. Any non-material changes will be effective immediately upon posting an updated privacy statement.
However, there may be instances where changes to the Privacy Statement are more significant. In such cases, we will first provide a more prominent notice.
Your continued use of our products and services after the effective date of the Privacy Statement means that you accept the revised Privacy Statement. If you do not agree to the revised Privacy Statement, please do not use our products or services and contact us to close any account you may have created.
Essential cookies: These cookies are essential for us to provide you with our websites and services and to enable essential features, such as shopping cart or live chart functionality. If you disable these cookies, we will not be able to fulfil your request.
Performance and functionality cookies: These cookies collect information about how you use our sites and services and allow us to remember the choices you make while browsing. The information collected by these cookies allows us to optimise our websites and make them easier to use, and does not personally identify you. If you disable or opt-out of these cookies, you may not be able to use certain features of our websites and services and it may reduce the support or information we can provide to you.
Essential cookies: These cookies are essential for us to provide you with our sites and services and to enable essential features, such as shopping cart or live chart functionality. If you disable these cookies, we will not be able to fulfil your request.
Performance and functionality cookies: These cookies collect information about how you use our sites and services and allow us to remember the choices you make while browsing. The information collected by these cookies allows us to optimise our websites and make them easier for you to use, and does not
personally identify you. If you disable or opt-out of these cookies, you may not be able to use certain features of our sites and services and it may reduce the support or information we can provide to you.
Performance and functionality cookies: These cookies collect information about how you use our sites and services and allow us to remember the choices you make while browsing. The information collected by these cookies allows us to optimise our websites and make them easier to use, and does not personally identify you. If you disable or opt-out of these cookies, you may not be able to use certain features of our sites and services and it may reduce the support or information we can provide to you.
Social networking cookies: These cookies are used to enable you to share pages and content on our sites and services through third party social networking and other websites. These cookies may also be used for advertising purposes.
You may also encounter cookies placed by third parties on our websites. For example, if you purchase our products online, our e-commerce provider may use cookies and other technologies. We may also allow third parties to place cookies on our websites to track information about your online activities and/or across third party websites or online services, including to provide you with targeted advertising based on such information, which may include remarketing our products and services that you have viewed on our websites and on third party websites.
Your browser or device may have settings that allow you to choose whether or not to receive browser cookies and to delete them. If you don't change your browser settings and continue to use our website, we will assume that you consent to us using cookies and continuing to download cookies to your device.
If you choose to disable cookies by changing your browser settings, our website and its features may not function in the same way or provide the same personalised experience.
Some browsers include the ability to send "Do Not Track" signals. We do not process or respond to Do Not Track signals. Instead, we follow the standards described in our Privacy Policy.