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Orders Delivery Return & Refund Payment & Promos Product & Information Account
What should I do if my promotion code isn't working?

It can be caused by the following reasons:

1. The discount is applied to the original price, not the sale price on the page. If the item is on sale or discounted more than the coupon discount, there may not be too much price difference after applying the coupon.

2. The code has expired.

3. The purchase amount is limited.

4. If you are still having problems, you can contact customer services for help.